INFORMATION ON SHIPPING/PAYMENTS/RETURNS
Shipping Information
The bassoon reeds sold by Desert Rose Reeds are handmade. Generally, orders for 1-5 reeds are shipped 14 business days after receipt. For orders of 6 or more reeds, the shipping date is slightly longer; we will contact you with an estimated shipping date.
Rush Orders
Rush ordering (1-4 reeds) is available and will be shipped in 2-3 business days. The nominal cost of this service is $20 extra for the entire order.
Rush ordering (1-4 reeds) is available and will be shipped in 2-3 business days. The nominal cost of this service is $20 extra for the entire order.
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Payment Information
Payment for all orders can be made by using the Paypal button to the right of each item on our website. You may also pay via check. Contact us using the Orders/contact us link above for the address to send your check.
Payment Information
Payment for all orders can be made by using the Paypal button to the right of each item on our website. You may also pay via check. Contact us using the Orders/contact us link above for the address to send your check.
Sample Shipping Rates: U.S. (assumes a reed-only order)
1 - 5 reeds: $7.50 (add an extra $3 for optional insurance)
6 - 10 reeds: $9 (add an extra $4 for optional insurance)
11 - 20 reeds: $10 (add an extra $7 for insurance)
21+ reeds: please contact us at [email protected] for an exact shipping quote.
Shipping Rates: International
We are happy to ship internationally. Please contact us at [email protected] for an exact shipping quote.
Returns
Due to health regulations, reeds are not returnable or refundable. If your order arrives damaged, please contact us within five business days from the date that you received your order. Damage claims received after five business days from date of delivery will be settled at the discretion of Desert Rose Reeds.
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